Information We Collect When You Use b1f1
When you register and use the b1f1 platform, we collect several categories of information to ensure our services run smoothly and securely. This information is collected directly from you or automatically through your interactions with the platform.
Account Information
Includes your full name, email address, phone number, date of birth, and encrypted password collected at registration. This information is required to verify your identity and enable secure access to your b1f1 account.
Device and Browser Information
We collect technical information such as device type, operating system, browser version, IP address, and general location data (state/city). This helps us detect suspicious activity and optimise how the platform displays on your mobile device.
Local Payment Information
To process deposits and withdrawals in Malaysian Ringgit (RM), b1f1 collects the necessary transaction details, such as your account holder name and bank account number associated with your chosen payment method (DuitNow, GrabPay, or bank transfer). Full card numbers and sensitive details are never stored on b1f1's servers.
Usage and Gaming Data
We record betting history, games accessed, session duration, deposit and withdrawal amounts, and interactions with customer support. This data is used to analyse usage patterns, improve the platform, and meet legal reporting requirements.
How Your Information Is Used
B1f1 uses the information we collect solely for legitimate purposes related to platform operations. We do not sell or rent your personal data to third parties for marketing purposes.
Verifies your identity, detects unauthorised login attempts, and protects your account from unauthorised access.
Processes RM deposits and withdrawals accurately and securely through your chosen local payment method.
Helps the b1f1 support team understand the context of your query so they can provide accurate and efficient assistance.
Analyses usage data to identify areas for improvement, delivering a better experience across all devices.
Cookies & Browsing Activity Tracking
B1f1 uses cookies and similar tracking technologies to enhance your experience, remember your preferences, and keep your login session secure. Cookies are small text files stored on your device while you browse the b1f1 platform.
There are several types of cookies we use:
- Session Cookies: Required to keep you logged in and ensure smooth navigation between pages. These cookies are automatically deleted when you close your browser.
- Preference Cookies: Saves your preferences such as display language and account settings so you don't have to reconfigure them every time you log in.
- Analytics Cookies: Helps us understand how users interact with the platform so we can improve its design and functionality.
You can control or disable cookies through your browser settings, though doing so may affect certain features of the b1f1 platform.
How We Store and Protect Your Data
At b1f1, we take the security of your personal data seriously. All collected data is stored on servers protected by industry-standard encryption protocols.
All communication between your device and b1f1's servers is protected by SSL/TLS encryption to prevent data interception in transit.
Your account password is never stored in plain text. We use strong hashing functions, meaning your actual password cannot be recovered — not even by b1f1 staff.
Active account data is retained for as long as your account remains active. Following account closure, personal data will be deleted or anonymised within the timeframe stipulated by applicable legal requirements.
Your Rights as a User and How to Update Your Information
As a b1f1 user, you have certain rights regarding your personal data. We respect these rights and provide clear channels for you to exercise them.
- Right of Access: You have the right to request a copy of the personal information we hold about you. Requests can be submitted via our support email and will be processed within a reasonable timeframe.
- Right to Rectification: If you find any information in your account to be inaccurate or outdated, you can update it through your account settings or by contacting the b1f1 support team.
- Right to Erasure: You may request the deletion of your account and personal data. Please note that certain data may need to be retained to fulfil legal obligations, such as anti-money laundering (AML) requirements, before full deletion can be carried out.
- Right to Object to Processing: In certain circumstances, you have the right to object to how we process your data, particularly for direct marketing purposes.
Any changes to this Privacy Policy will be published on this page with an updated date. Your continued use of the platform after such changes constitutes your acceptance of the revised policy. For any questions about your data privacy, contact us at [email protected].
Sharing with Third Parties
B1f1 does not sell your personal data. We only share information where necessary with:
- Payment processors that handle your RM transactions (DuitNow, GrabPay, local banks).
- Third-party game software providers that supply games on the b1f1 platform.
- Legal authorities or regulators when required under applicable Malaysian law.
All third parties working with b1f1 are required to uphold data protection standards equivalent to those set out in this policy.
Questions About Your Data Privacy?
The b1f1 team is ready to assist with any questions regarding your data protection and privacy. Contact us at [email protected] or check Frequently Asked Questions for more information.
Last Updated: January 2026