B1f1's Commitment to Responsible Gaming
At b1f1, we believe online gaming should be a source of entertainment and fun — not stress or financial hardship. That's why responsible gaming sits at the heart of everything we do. It's not just a phrase on a page; it's a genuine commitment reflected in how our platform is designed and the support we provide.
We recognise that a small number of users may struggle to keep their gaming habits in check. For them, b1f1 provides tools, guidance, and referrals to professional support resources. Gaming should always be a source of enjoyment, not a burden.
We encourage all users to know their own limits, play within their financial means, and always remember that stepping away at any time is the right call — and one that b1f1 fully respects.
Recognise the Signs of At-Risk Gaming Behaviour
Self-awareness is the first step. Here are some signs that may indicate a gaming pattern worth paying attention to:
Using money meant for bills, food, or family needs on gaming is a serious warning sign.
Continuing to play in an attempt to win back money you've lost is a dangerous pattern that rarely leads to the outcome you're hoping for.
Playing well beyond your intended time, neglecting work, family, or health responsibilities just to keep playing.
Feeling anxious, restless, or unhappy when you're not playing — or feeling guilty after a session — is a sign it's time to take a step back.
Setting Smart Time and Budget Limits
One of the most effective ways to stay in control is to set clear limits before you start playing — not after. b1f1 encourages this as standard practice for all users.
Daily & Weekly Budget Limits
Decide on the maximum amount in MYR (RM) you're comfortable spending on gaming entertainment within a given period. Write it down and stick to it. Think of it like a movie ticket — once it's spent, that's your session done for the day.
Session Time Limit
Set a time limit or session length for your daily gaming. Use your phone's timer as a reminder. When the time is up, log out and redirect your focus to other activities in your day.
Don't Play When You're Not in the Right Headspace
Avoid playing when you're feeling stressed, angry, sad, or overly excited. Extreme emotional states can cloud your judgement and lead to impulsive decisions.
Self-Control Tools Available at b1f1
B1f1 offers a range of self-control tools that users can activate at any time through their account settings or by reaching out to our support team.
You can request a daily, weekly, or monthly deposit limit in RM for your account. Once set, the system will automatically block any deposit that exceeds that amount within the specified period.
If you feel you need a breather, you can request a cooling-off period ranging from 24 hours to several weeks. During this time, access to the platform will be temporarily restricted while your account balance remains safe.
For more serious cases, users may request a long-term self-exclusion. This means your account will be temporarily or permanently closed at your own request. Contact [email protected] to begin the process.
Minor Protection and Life Balance
Protecting Children & Young People
B1f1 requires all users to be at least 18 years of age. We take this responsibility seriously and enforce an age verification process at registration. If you suspect someone under 18 is using the platform, please contact us immediately.
If you share a device with younger family members, we encourage you to:
- Always log out of your b1f1 account after every session.
- Use a strong password and never share it with anyone.
- Lock your device screen when it's not in use.
- Considering the use of parental control software on shared devices.
Maintaining a Healthy Life Balance
Healthy gaming means it makes up just a small part of your balanced life. Make sure you have enough time for family, friends, work, health, and other hobbies. When gaming starts taking over those priorities, that's the time to reassess.
Signs of a Healthy, Balanced Lifestyle
- Only play with money left over after all essential expenses have been covered.
- Having other activities and interests you enjoy outside of gaming.
- Getting enough sleep and exercising regularly without disruption.
- Relationships with family and friends remain healthy.
- Able to stop playing at any time without feeling pressured.
- Viewing gaming as entertainment, not a source of income.
When You Need Help, Don't Hesitate to Act
Asking for help is a sign of strength, not weakness. If you or someone you know is struggling with problem gambling, professional support is available in Malaysia. b1f1 encourages anyone who needs help to seek it without delay.
Talian Kasih Malaysia: 15999 — a round-the-clock crisis and emotional support helpline available to all Malaysians in need of immediate assistance.
Seek counselling from a licensed psychologist or counsellor at a nearby hospital or clinic. All discussions are strictly confidential and non-judgmental.
The b1f1 team is ready to help you activate self-control features or process an account break request. Email us at [email protected] — every request is handled with full respect and confidentiality.
Page FAQ b1f1 provides detailed information on how to use our self-control tools and the steps you can take to manage your account usage.
Play Safe, Play Fun
B1f1 is here to make sure your gaming experience stays positive. If you have any questions about responsible gaming or need support, reach out to us or visit our FAQ page.